The frequency of recurring cleaning depends on your needs and lifestyle. We offer weekly, bi-weekly, and monthly plans. For households with pets or children, we recommend more frequent cleanings. Our team can help you decide the best schedule for your home.
Yes, we prioritize the health of our clients and the environment by using eco-friendly cleaning products. These products are non-toxic, biodegradable, and free from harsh chemicals, ensuring a safe and clean home for your family and pets.
We understand that plans can change. If you need to reschedule or cancel your appointment, please contact us at least 24 hours in advance to avoid a cancellation fee. You can reschedule by calling us or emailing us.
Yes, all our cleaners are thoroughly vetted, background-checked, and insured. We prioritize the safety and security of our clients and their homes. You can trust our professional team to provide high-quality and reliable cleaning services.
We accept various payment methods, including credit/debit cards, Zelle, Venmo and cash. Payment is typically processed after the cleaning service is completed to your satisfaction.
Your satisfaction is our top priority. If you are not satisfied with any aspect of our cleaning service, please let us know within 24 hours. We will address your concerns and arran
Do you offer any discounts or promotions?
Yes, we offer discounts for recurring services and special promotions throughout the year. Check our website or subscribe to our newsletter to stay updated on the latest offers.
We understand that consistency is important. While we strive to send the same cleaner for each visit, it may not always be possible due to scheduling and availability. However, all our cleaners follow the same high standards and detailed checklists to ensure quality service.
No, you do not need to be home during the cleaning. Many of our clients prefer to provide us with access instructions, such as a key or code, so they can go about their day while we clean. Rest assured, our team is trustworthy and respectful of your property.